1. Introduction
This document is an electronic record in terms of the Information Technology Act, 2000 and applicable rules made thereunder. These Terms & Conditions govern your access to and use of the website www.vedsupermarket.shop ("Website") operated by Ved Supermarket ("Company", "we", "us", or "our").
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
Use of the Website is also subject to applicable Indian laws including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.
2. Business Information
- Business Name: Ved Supermarket
- Registered Address: Kuvadava Road, Rajkot, Gujarat
- Email: support@vedsupermarket.shop
- Phone: +91-XXXXXXXXXX
3. User Eligibility
You must be at least 18 years of age to use this Website. By using the Website, you represent that you are legally capable of entering into binding contracts.
4. Account & Registration
Users may be required to register to place orders. You agree to provide accurate and complete information and keep your account credentials confidential.
5. Products & Pricing
All products listed on the Website are subject to availability. We reserve the right to modify pricing, descriptions, or discontinue products without prior notice.
Prices are inclusive/exclusive of applicable taxes (as specified at checkout).
6. Orders & Acceptance
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
7. Payment Terms
Payments can be made via approved payment methods listed on the Website. All transactions are processed through secure payment gateways.
8. Shipping & Delivery
Delivery timelines are estimates and may vary based on location and external factors. We are not liable for delays caused by logistics partners or unforeseen circumstances.
9. Cancellation, Return & Refund Policy
Users may cancel orders before dispatch. Return and refund policies are governed by our separate Return & Refund Policy available on the Website.
10. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Violate any applicable laws
- Upload harmful or malicious content
11. Intellectual Property
All content on the Website including text, graphics, logos, and images is the property of Ved Supermarket and protected under applicable laws.
12. Third-Party Links
The Website may contain links to third-party websites. These links are provided for convenience only. We do not control or endorse the content of such websites.
13. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website.
14. Indemnity
You agree to indemnify and hold harmless Ved Supermarket from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.
15. Privacy Policy
Your use of the Website is also governed by our Privacy Policy.
16. Grievance Redressal
In accordance with applicable laws, the contact details for grievance redressal are:
Grievance Officer: [Name] Email: support@vedsupermarket.shop Response Time: Within 48 hours
17. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Subject to applicable law, courts at Rajkot, Gujarat shall have exclusive jurisdiction over disputes arising out of these Terms.
18. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.
19. Contact Us
If you have any questions about these Terms, please contact us at vedsupermarketahemdabad@gmail.com
